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The Plumber Richardson Has Kept on the Fridge Since 1946

We're a family company, and our customers ask for our crew by name. Whoever comes out will tell you the price before any work starts, and there's no trip charge in our service area.

The nine-strong Koen Plumbing crew in matching grey Koen shirts, standing in a line in front of three white Koen vans
The Koen crew, 2026

Neighbors Ask for Our Crew by Name

We have 4.9 stars from 86 Google reviews. Here are a few of them, word for word.

Read all 86 reviews on Google

"The entire experience from booking, to job completion, was the truly the best we've had with home service companies. Mario and crew were fantastic! They were able to come out on very short notice to resolve our gas leak. Mario was very personable and walked us through the whole process. Customer for life. Thanks Koen Plumbing team!"

MarioJacob C., Google, September 2026
  • "Stellar experience with Koen Plumbing today. Needed new shutoff valve under my sink. Had Koen here first thing this morning and got it taken care of. They were able to respond within 24 hours. Alphonso and Adrian were polite and efficient and I very much appreciated them."

    AlfonsoPat R., Google, October 2026
  • "Koen is the best! Honest reliable service. Never try to upcharge. I've always been very happy with the service. My family has been using them for years. Today's service was a tub drain, but used for many things: water heater, garbage disposal, pipe repair, gas line, and toilet repair."

    Angela A., Google, June 2026
  • "Mario and his helper arrived on time, asked what was needed and prepared a quote. They then proceeded to replace stems in three sets of faucets and rebuild a toilet. They were friendly, efficient and most knowledgeable. When they needed to go to the supply store for older parts, they returned quickly."

    "I now know who will replace our water heater, which is aging, and I have found my plumber. Thank you Mario."

    MarioLinda, Google, July 2026
  • "Koen Plumbing came out quickly on an icy day for an urgent plumbing issue. They were able to put a temporary resolution in place while waiting for warmer weather to do further troubleshooting, and provided estimates for both best and worse case scenarios, so I had an idea of what to expect. Then they came back as soon as the weather improved enough to do the work. Would definitely recommend!"

    Deirdre G., Google, February 2026
  • "Koen Plumbing has been my first & ONLY choice for any needs I have in my home for over 15 years. From their excellent customer service to their masterful expertise, in all small business categories, Koen is the BEST!"

    Vicki D., Google, March 2026

Richardson Life Magazine readers and our neighbors on Nextdoor both voted us a winner in 2026.

  • Best of Richardson 2026 winner badge from Richardson Life Magazine
  • Nextdoor 2026 Fave Winner badge, voted by neighbors

What Happens When You Call

Here's how a visit works, from the first phone call to the cleanup.

CALL 972-406-8076
  1. You Call Us

    Call 972-406-8076 and our Richardson office will set up a time that works for you.

  2. We Come Out With No Trip Charge

    Anywhere in our service area, there's no charge just for us to show up and take a look.

  3. You Get the Price Before We Start

    Your plumber explains what's wrong and gives you the price in writing. Nothing starts until you say yes.

  4. We Fix It and Clean Up

    We do the work you agreed to and leave the area the way we found it.

Family-Owned in Richardson Since 1946

Koen Plumbing has been fixing North Texas plumbing since 1946, and it's still a family business today. Some of our customers have had our number for more than 15 years, and one told us it's been 40.

Read our story
A smiling Koen plumber at the wheel of a white Koen van with the blue drop logo on its side
A+BBB rating, accredited since 1981

Where We Work

Our office is on Bowser Road in Richardson, and we work in homes across these cities. If you don't see yours, call and ask.

Koen Plumbing, Inc.
405 N. Bowser Road, STE 4B
Richardson, TX 75081

See our service area
  • Addison
  • Allen
  • Carrollton
  • Coppell
  • Dallas
  • Fairview
  • Farmers Branch
  • Flower Mound
  • Frisco
  • Garland
  • Highland Park
  • Highland Village
  • Irving
  • Lewisville
  • Lucas
  • McKinney
  • Mesquite
  • Plano
  • Prosper
  • Richardson
  • Rockwall
  • Rowlett
  • Sachse
  • Southlake
  • The Colony
  • Wylie

Rather Write? Leave Us a Note

Tell us what's going on and someone from our office will call you back during business hours.

Water coming through the ceiling or a smell of gas? Don't wait for a call back. Call us now.

CALL 972-406-8076
  • Monday to Friday8:00 a.m. to 5:00 p.m.
  • Saturday8:00 a.m. to 2:00 p.m.

You can call any time, day or night. A person answers after hours and books your visit for the next working day.

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